Currently open for part-time consulting or professional development opportunities, either in-person or remote. As a professional actor I’m anything but shy and after coaching faculty for several years on student engagement and educational strategies, I know how to make learning stick. My background in learning sciences, user experience and service design paired with my strengths in project management and group facilitation support a holistic approach for innovative product design and enterprise-level technical solutions.
Teaching
Active & participatory group workshops on design thinking or how improv techniques can help in communication & collaboration
Coaching
UX coaching for your devs so you can finally have that team of customer-obsessed unicorns!
Strategy
Product management, user experience, product analytics, service design, process improvement and customer experience
Frankie Makes 